Support Automation
A chatbot with natural language processing capabilities that automates 70-90% of routine customer service inquiries, freeing up employees’ time and improving company service through instant self-service for clients.
A chatbot with natural language processing capabilities that automates 70-90% of routine customer service inquiries, freeing up employees’ time and improving company service through instant self-service for clients.
A chatbot with an automated sales funnel is a modern marketing tool that increases conversion into a target action. The chatbot communicates value, guides traffic to its goal, reminds, and collects feedback.
In our era of technological breakthroughs, we are witnessing the transformation of customer service and communication between companies and their consumers. Allow me to introduce a new approach called Connected Conversational Experience (CCX). This approach uses innovative technologies to offer customers a more personalized and dynamic brand communication experience.
A multifunctional corporate assistant, integrated with OTRS, an open-source ticket system. This is a joint project with our partner, Radiant Systems, which specializes in OTRS implementation.